Customer Reviews

Excellent service and very friendly and efficient staff

sharon emberling, Gravells Kia Bridgend

2026-09-16

Rush Brown was excellent throughout my car sale process from start to finish

Debra Smith, Gravells Kia Abergavenny

2026-09-16

Thank you Ollie! The whole process was straightforward and stress-free. I never felt rushed or pressured, and everything was explained clearly. Excellent service from start to finish — I’d happily recommend them and would definitely use them again.

Beverly MJ, Gravells Kia Kidwelly

2026-09-15

Can i just say how amazing Abi is! Shes the best Sales lady! Both me and my partner have now got Kias because of her attention to detail, salesmanship and constant communication! If youre looking for a great car and a great sales lady...abi is your g

Sasha, Gravells Kia Bridgend

2026-09-15

Rush Brown was very helpful and informative, I would definitely recommend him.

Pauline Brown, Gravells Kia Abergavenny

2026-09-14

This is the fourth car I have bought from Gravells’ Kia team and the service has always been excellent. All staff I have dealt with in Sales and Service are friendly, helpful and knowledgeable. David James in Sales is a pleasure to deal with, he expl

Vicki Davies, Gravells Kia Kidwelly

2026-09-12

Dan was amazing, once he finally answered my emails, kept me posted, and pulled it out of the bag, Offering advice, and even all my stupid questions days later.

Jon Carter, Gravells Kia Bridgend

2026-09-11

Had a charging problem with my EV6 on a journey from London to aunty’s funeral in Milford Haven which left me without enough charge to complete the journey. Gravells Kia in Abergavenny were incredible. Cath who took my call and booked the car in was

John Reynolds, Gravells Kia Abergavenny

2026-09-10

The service and help and experience that we (Kev & Bev) received at this showroom was exceptional and would like to thank Sam Fitzer for his help and that his personable professional no pressure demeanour put us completely at ease - thank you again S

Kevin O, Gravells Kia Hereford

2026-09-09

Excellent experience with Rush. Clear communication and very good customer service.

Ryan Parry, Gravells Kia Abergavenny

2026-09-08

Rush Brown was fantastic from the get go. He was knowledgeable about everything I asked, kept me updated regularly about when my new car was due in, changed appointment times at the last minute to accommodate me, and went through everything on my new

Rachael Jones, Gravells Kia Abergavenny

2026-09-08

What a fantastic experience of purchasing my new Kia EV5 at Kia Bridgend. A special mention to Carwyn & Dan who have been great to deal with. If you want a great service and to enjoy your next car buying experience don’t hesitate in visiting this gar

Gareth Grant, Gravells Kia Bridgend

2026-09-04

Rush Brown, top guy very good sales executive, I would 100% recommend him.

Aubrey Webb, Gravells Kia Abergavenny

2026-09-04

5 stars for gravells and Rush Brown. Excellent service from sales and servicing. Rush was a pleasure to deal with, wasn't pushy and would highly recommend to anyone looking to buy a car. Went that extra mile to ensure that I was happy.

Matthew Lyons, Gravells Kia Abergavenny

2026-09-04

Dropped my car off for service and mot, 10 mins later driving home in the promised courtesy car. Email the following morning with the inspection report followed by a phone call to say the mot was completed. Returned the courtesy car, paid my bill and

Gordon Potter, Gravells Kia Bridgend

2026-09-03

Great service. Rhodri Chaplin was friendly, knowledgeable and helpful. He explained everything to us, making sure we had all the information to enable us to make the best and informed choice for us.

Pauline Roden-Sharpe, Gravells Kia Abergavenny

2026-09-02

Great service. Special thanks to James for his help during our purchase.

Kirstie Pask, Gravells Kia Narbeth

2026-09-02

We purchased a Dacia Duster Extreme from Gravells last week. We dealt with Karl Goble, who was polite, respectful and very knowledgeable. He explained all the features of the car, in a way that was easy to understand. We were very happy with the who

Helen Thomas, Gravells Kidwelly Dacia

2026-09-17

Lewis is a very professional salesman, efficient and well presented. Fluent with his delivery from start to finish and his knowledge of sales and we are completely satisfied of our a modern car. Diolch lewis Would highly recommend to others to purch

John alan Jones, Gravells Kidwelly Dacia

2026-09-07

My wife and myself bought a car from Gravells about 2 weeks ago and we are absolutely over the moon with the vehicle. It’s the second time we have purchased a vehicle from the Kidwelly branch and I think in the near future we will be going back again

Ian Evans, Gravells Kidwelly Dacia

2026-09-06

I bought a Bigster from Gravells, dealt with Karl Goble and was very happy with how the purchase was handled

Carol Onslow, Gravells Kidwelly Dacia

2026-08-28

Very pleased with the car, still finding things out, switches etc, surprise,surprise what did we find underneath the car?, one spare wheel and a car jack in a compartment in the car.

bridget bale, Gravells Kidwelly Dacia

2026-08-28

Excellent service as always. Thank you Ollie for going above and beyond!

Nia Thomas, Gravells Kidwelly Dacia

2026-08-26

Amazing service from Karl Goble, helped chose the right car for our family, even spoke us through all the gadgets on the vehicle before we left, had a courtesy call to check how we were getting on. Highly recommend this garage

Jess Massey, Gravells Kidwelly Dacia

2026-07-31

Great service when we changed our car for a 2023 Clio. Very professional and courteous dealing with Karl Goble. Very happy with new car.

Glenn Evans, Gravells Kidwelly Dacia

2026-07-30

Karl was very attentive and quickly answered any questions I had. We love the Renault R5 and the whole experience was easy and professional. Thank you.

Vaughan Harries, Gravells Kidwelly Dacia

2026-07-30

Perfect service from Karl Goble. Thank you fir a smooth transaction. The jogger is perfect . Thank you

David Massey, Gravells Kidwelly Dacia

2026-07-17

Great service from Karl. Thank you 🙏

Jess Massey, Gravells Kidwelly Dacia

2026-07-14

Thank you, Lewis, for your patience and help through our purchase :-)

Carl Harding, Gravells Kidwelly Dacia

2026-07-07

I have always had a good customer service at Dacia Kidwelly. I wanted to change my vehicle and spoke to Ollie. He ran me through all the details and ordered my new vehicle. He is very efficient and knowledgeable. He completed all the paperwork fo

Angela Suggett, Gravells Kidwelly Dacia

2026-06-25

I was treated extremely well and the lovely Carl Goble was so helpful, making sure I understood how everything worked. He spent time showing me what everything was for and helped me set up the data, etc. I don't think I would have managed it without

Michelle Grant, Gravells Kidwelly Dacia

2026-06-23

Karl provided details of the vehicle i was interested in, whilst inside talked me through the salient details which i was interested in. At no time did i feel pressured to purchase the vehicle or the optional accessories. I will certainly do business

Peter Griffiths, Gravells Kidwelly Dacia

2026-06-22

Recently purchased a car through Gravells in Kidwelly. Karl was excellent, very friendly and explained everything in detail on the process and kept me up to date on the vehicle. When I picked the car up I also had a detailed demonstration on the car

Sarah Anthony, Gravells Kidwelly Dacia

2026-06-21

Great experience, Karl Goble was our salesperson, was able to identify what it was we wanted and needed, as had requirements such as needing to be able to fit a powered wheelchair in the boot. He didn't waste time showing us unsuitable cars, took le

Claire Jones, Gravells Kidwelly Dacia

2026-06-20

Great place to buy a car. The very knowledgeable salesman - Karl - was brilliant. No pushy sales talk - just good,honest advice on ordering a new vehicle.

Willows Farm, Gravells Kidwelly Dacia

2026-06-20

Dealt with Karl Goble in regards to my new Renault Symbioz. From the very start he was a pleasure to deal with. Professional courteous and a great ambassador for both Renault and Gravells. Would have no hesitation to recommend him and would definitel

A Williams, Gravells Kidwelly Dacia

2026-05-28

Just purchased my new esprit alpine Clio with Renault I was served by Ollie, fantastic customer service from him he explained everything and made everything feel at ease, I’m very happy with my new car! Thank you very much:)

Jonathan Evans, Gravells Kidwelly Dacia

2026-05-27