Reviews

Rush Brown absolutely smashed it. So helpful is an understatement, he was amazing and patient running me through the whole car and its instruments , and connecting my phone for me , as I said amazing job , couldn’t of done it without him. Thank you

Angela Gould, Gravells Kia Abergavenny

2026-10-30

Rush brown was fantastic, he explained everything on my new car thoroughly and it didn’t feel rushed and took time to answer all questions I asked. He even helped connect my phone to the car and explained all the features that I could use if needed t

David Lewis, Gravells Kia Abergavenny

2026-10-30

Amazing service at Gravells Kia Abergavenny, especially from agent Rush Brown, who assisted me. Despite a problem on my part, the service and consideration were excellent. Highly recommended 👍😊

Mel Lopez, Gravells Kia Abergavenny

2026-10-29

Ref Rush Brown - handover explicit and understood: so a remarkable achievement by Rush as I’m not very tech savvy … a well done!!

Chris Kennedy, Gravells Kia Abergavenny

2026-10-28

Andy was very thorough and answered all of our questions. Car was serviced and washed as expected.

Barb Evans, Gravells Kia Abergavenny

2026-10-28

Rush brown was great at every step of the process, he helped me even though he had a week off work. I visited a couple of other car sales places and found them bullying and not for me. My daughter said "mum your not buying the salesman" I know that,

Jane, Gravells Kia Abergavenny

2026-10-26

Just had a very pleasant experience part exchanging and purchasing my new Kia Sportage this morning. Rushane was the loveliest salesperson, personably yet professional. He was extremely knowledgeable and took the time to thoroughly show me all the ‘g

Nicola Evans, Gravells Kia Abergavenny

2026-10-23

Rush Brown was exceptionally and provided excellent customer service.

Barbara Rees, Gravells Kia Abergavenny

2026-10-23

Gravella Kia Abergavenny offer an alround fantastic service! Great team. Professional and always able to help.

Helen Rowland, Gravells Kia Abergavenny

2026-10-23

Rush Brown was very helpful, great experience would definitely recommend.

peter morris, Gravells Kia Abergavenny

2026-10-21

Great customer service today from Andy and the team. Always leave after a visit feeling cared for and valued. Can't think of any way to improve. Andy always goes beyond brillinat

Paul Matthews, Gravells Kia Abergavenny

2026-10-20

Had a marvellous experience making our purchase of a Kia E3. Rush was amazing-so friendly and well informed. Very helpful and supportive. Extremely pleasant ☺️

Andrea Short, Gravells Kia Abergavenny

2026-10-19

Rush Brown Fantastic service , great knowledge , just an all round painless handover . Super job . Thank you Rush

Ash, Gravells Kia Abergavenny

2026-10-19

Rush Very helpful made process of buying a car very easy Michael Wood

Michael Wood, Gravells Kia Abergavenny

2026-10-19

Rush Brown was was so helpful with everything. And explained everything very clearly so I could understand everything clearly about the vehicle and all other aspects.. thank you ever so much Rush for your help..

Michelle Jones, Gravells Kia Abergavenny

2026-10-19

Overall I’ve had a fantastic experience with Gravells Abergavenny and the whole process has gone very smoothly. Special mention to Sales Executive Rush Brown who has been very professional and helpful throughout.

Paul Wesley, Gravells Kia Abergavenny

2026-10-17

Posting on behalf of my parents who are extremely happy, firstly with the fabulous service from Rush Brown, he couldn't have been more helpful and accommodating with all their requests, and secondly with their wonderful new Kia Picanto. From the firs

J parry, Gravells Kia Abergavenny

2026-10-16

We had excellent service at GravellsKia Abergavenny, when buying our4th Kia😀 Rush Brown was extremely helpful in every way and was a pleasure to work with.

Jaq Alexander, Gravells Kia Abergavenny

2026-10-16

Rush brown did amazing work helping us get our car sorted without problems, amazing updates and amazing cars.

Luna Doomed, Gravells Kia Abergavenny

2026-10-13

Rush brown was brilliant really helpful and would definitely recommend

vicky smith, Gravells Kia Abergavenny

2026-10-13

🌟 Absolutely Outstanding Service from Kia Bridgend! 🌟 I can’t thank Luke and Shaunah enough for their amazing help and service! I called them in a panic because my rear brakes were sticking, and I was due to go away the very next day, so I despera

Charlotte McGartland, Gravells Kia Bridgend

2026-10-21

Excellent service and very friendly and efficient staff

sharon emberling, Gravells Kia Bridgend

2026-09-16

Can i just say how amazing Abi is! Shes the best Sales lady! Both me and my partner have now got Kias because of her attention to detail, salesmanship and constant communication! If youre looking for a great car and a great sales lady...abi is your g

Sasha, Gravells Kia Bridgend

2026-09-15

Dan was amazing, once he finally answered my emails, kept me posted, and pulled it out of the bag, Offering advice, and even all my stupid questions days later.

Jon Carter, Gravells Kia Bridgend

2026-09-11

Wow!! What incredible service seldom seen in current times. Just bought a new KIA and ALL the staff were friendly, efficient and knowledgeable. The dealership bent over backwards to help me. No high pressure selling so you can browse without worry.

Chris Davies, Gravells Kia Bridgend

2026-09-10

What a fantastic experience of purchasing my new Kia EV5 at Kia Bridgend. A special mention to Carwyn & Dan who have been great to deal with. If you want a great service and to enjoy your next car buying experience don’t hesitate in visiting this gar

Gareth Grant, Gravells Kia Bridgend

2026-09-04

Dropped my car off for service and mot, 10 mins later driving home in the promised courtesy car. Email the following morning with the inspection report followed by a phone call to say the mot was completed. Returned the courtesy car, paid my bill and

Gordon Potter, Gravells Kia Bridgend

2026-09-03

Didn't buy a car but they were very helpful

Dale Middleton, Gravells Kia Bridgend

2026-08-24

Excellent service and information provided by those at Gravells Kia, Bridgend, especially from Abi who was polite, efficient and kept me fully Informed at all points of my car purchase. Thanks Abi and the team! 👍 10/10

Mark Pike, Gravells Kia Bridgend

2026-08-12

Brian was friendly and helpful, he made the whole process easy. Even arranging a courtesy car when the delivery date slightly over ran and my old cars mot was due to expire. Very happy with my new car.

Dionne Morgan, Gravells Kia Bridgend

2026-08-10

Great service would definitely recommend

Robert Parry, Gravells Kia Bridgend

2026-08-06

Great service and professional. Love the new EV2

Lisa Davies, Gravells Kia Bridgend

2026-08-05

Customer service here is truly second to none. I have just brought my Kia here for a diagnostic following some issues we’ve been experiencing. It hasn’t been a straight forward case due to issues with the garage we purchased our used Kia from, so has

Michelle Elliot, Gravells Kia Bridgend

2026-07-29

I’ve now had five cars through Andy at Gravells Kia Bridgend, and I honestly couldn’t recommend him and the team highly enough. From the moment you walk in, the garage has a comfortable, friendly atmosphere, and every member of the sales team is mor

Georgie Hitchings, Gravells Kia Bridgend

2026-07-17

When my motorcycle broke down during a tour of the UK, late on a Saturday afternoon, Ross Davies and Tanya facilitated a rental car over the weekend for me to pick up first thing Monday morning. This was done remotely and without hesitation. Upon my

Nige Sainsbury, Gravells Kia Bridgend

2026-07-11

Customer service at its best - from booking my car in for service, to dropping it off yesterday morning (they even booked me a lovely courtesy car after I mentioned the previous courtesy car was a bit slow!), the service Shaunah (hopefully I've spelt

Marika Jones, Gravells Kia Bridgend

2026-07-02

Ross Davies is an absolute star and a credit to Kia Bridgend, hes been very supportive. My knowledge is so little and made sure I have understood explained in detail how I can make things simpler on myself for the future which did not know that type

victoria griffiths, Gravells Kia Bridgend

2026-06-30

Very impressed with Kia hereford, especially Paul. He helped me to get my brand new kia sportage. Very professional and so happy with the overall experience. Loving my new car!

Kathryn Wade, Gravells Kia Hereford

2026-10-27

Excellent, Dion was very helpful with our test drive and deciding on the right vehicle for us, was happy to answer any questions and nothing was to much trouble.

Carolyn Barratt, Gravells Kia Hereford

2026-10-27

Great service from Dion and the team. Second car from them. Very helpful. Highly recommended.

Florence7245, Gravells Kia Hereford

2026-10-21

The sales process was very smooth and Dion Robins kept me informed throughout. He gave me a good introduction to the new car. There was a pleasant, warm atmosphere about the place.

Bob Steadman, Gravells Kia Hereford

2026-10-20

Sam was good and sorted everything efficiently and promptly. We have purchased a -new to us- kia with so many 'features' that drive me mad but that is nothing to do with the service that Sam provided. I would recommend him.

Beechurst Serviced Apartments, Gravells Kia Hereford

2026-10-19

Excellent service, my wife loves her new car

Nick Shepherd, Gravells Kia Hereford

2026-10-19

Sam could not have been more helpful and was always ready to talk us through the process without trying too hard to impress. We were really pleased with his attitude and will recommend him to others. Thank you!

Shahne Vickery, Gravells Kia Hereford

2026-10-17

I have bought many cars over the years. The last two from Gravells Hereford. I find their service is excellent from all departments. I hope to get my next car from them sometime in the future.

Christopher Williams, Gravells Kia Hereford

2026-10-17

My wife and I visited Gravells Hereford showroom with a view to considering which car we may look to buy in the future. We were met by Sam Fitzer who after identifying the profile of the car we were looking for impressed us with his knowledge and pre

Brian Matthews, Gravells Kia Hereford

2026-10-16

I had been thinking about going electic for a while, had a good chat with Andrew at Gravells Kia in Hereford and decided on a Kia ev3, Andrew managed to source one with a very short lead time, Andrew kept me informed all of the way through and gave m

Keith Lewis, Gravells Kia Hereford

2026-10-16

Another year, another visit to the amazing people at Gravells KIA Hereford - for the service and MOT on the car. It’s always a pleasure to deal with them. Brilliant customer service, always made welcome. Shaun the Service Manger is knowledgable, goes

Paul Lawrence, Gravells Kia Hereford

2026-10-16

We bought our first KIA here just over a year ago which was nice and easy, now we have also had the pleasure of using the service department too. Great work.

David Howard, Gravells Kia Hereford

2026-10-15

Great service over the last 4 years since the purchase of my first new Picanto from initial purchase to servicing and MOT. Just bought a new Picanto and Sam was so helpful yet again, a credit to Gravells.

Karen Peates, Gravells Kia Hereford

2026-10-15

Amazing service particularly from Sam. We only popped in to look but we're able to test drive that day and ended up buying an ev3. As oldies he explained everything to us plainly without treating us as idiots and sorted quite a few things with the co

PAULINE HAMMOND, Gravells Kia Hereford

2026-10-15

Just had an MOT and various repairs done by Gravells kia Hereford. Great service by very efficient service department reception and management. Thank you!

Tim Hunt, Gravells Kia Hereford

2026-10-15

Recently had my service at Hereford- the staff are extremely professional and friendly, they can’t do enough for you. My car was returned to me with care and jobs completed without any issues. Highly recommend Hereford and the team. Thank you

Karla Davies, Gravells Kia Hereford

2026-10-15

Really good experience with Paul at Gravells Hereford. Very friendly, helpful and professional service from start to finish. Everything was explained clearly, and the whole process was smooth and stress-free. Would definitely recommend!

Dylan Hughes, Gravells Kia Hereford

2026-10-14

I had a great experience taking my car to Gravells Kia Hereford for its MOT. The staff were friendly, professional and helpful throughout. I really appreciate how well I was looked after and would definitely recommend Gravells Kia Hereford to anyone

Kait Cxmpbell, Gravells Kia Hereford

2026-10-14

Friendly professional service, never felt pressured, would recommend Kia Hereford. Our salesman , Paul Campbell went the extra mile for us . thanks

Cakes By Ellie, Gravells Kia Hereford

2026-10-14

KIA great cars and service, Gravells Hereford salesman Samuel Fitzer very helpful throughout organising my new purchase and part exchange.

Garry Cullen, Gravells Kia Hereford

2026-10-14

Exceptional service not pushy at all, I hate being pressured to buying a car, David at kia Kidwelly was so relaxed, friendly patient and gave me good clear information for me to make an informed decision in my own time.The service and communication t

Jemma Davies, Gravells Kia Kidwelly

2026-10-31

I’ve got to give 5 stars!! The guys working at Kia Gravells really are amazing, so helpful and really knowledgeable. They have been excellent in helping us choose a new electric vehicle. We dealt mainly with Matthew who kept communicating throughout

Leighton Davies, Gravells Kia Kidwelly

2026-10-23

Very happy with my recent experience here. Had to buy a car in a hurry after an accident and couldn't have felt better looked after. Matthew lewis was courteous, friendly and very helpful and got me the car I wanted in the quickest time possible. Hig

Felicity Clark, Gravells Kia Kidwelly

2026-10-20

Mathew Lewis from the Kidwelly office was very welcoming and professional from the first chat through to picking up the car. He explained all options and upgrades. I would highly recommend going to see Matthew.

Jay Lucas Williams, Gravells Kia Kidwelly

2026-10-20

I recently bought my car and had a fantastic experience from start to finish. Matthew was absolutely brilliant throughout the whole process — friendly, helpful and professional. Thanks for everything

Rhiannon Jones, Gravells Kia Kidwelly

2026-10-20

2nd Kia I have purchased from David first class service as always highly recommended

Wayne H Dawkins Dawkins, Gravells Kia Kidwelly

2026-10-19

Popped to Gravells just to have a look for a small car, Steve was very helpful showing us options onsite and within the group. Happy to come away with a little Picanto. No fuss, no hassle, no pressure. Very happy with our purchase and the service we

Rhian 204, Gravells Kia Kidwelly

2026-10-17

Upgraded my picanto to EV2. David was really helpful, explained everything well. Easy process and excellent service. Love my new car :)

Melica James, Gravells Kia Kidwelly

2026-10-16

We had a fantastic experience buying our new kia Sportage from Kia in Kidwelly, Carmarthenshire. David was calm, friendly and attentive, taking the time to listen to what we wanted without any pressure. He asked thoughtful questions, offered helpful

Simon Beecher, Gravells Kia Kidwelly

2026-10-09

Sales advisor was friendly and explained everything to me. Kept me updated with delivery. On picking up vehicle, he then went through all the instructions and instruments available

Gail Millard, Gravells Kia Kidwelly

2026-09-25

My mother rang for parts and Aimee delivered excellent customer service. Great communication and prompt collection date. Thank you !

Adam Bartlett, Gravells Kia Kidwelly

2026-09-21

Thank you Ollie! The whole process was straightforward and stress-free. I never felt rushed or pressured, and everything was explained clearly. Excellent service from start to finish — I’d happily recommend them and would definitely use them again.

Beverly MJ, Gravells Kia Kidwelly

2026-09-15

This is the fourth car I have bought from Gravells’ Kia team and the service has always been excellent. All staff I have dealt with in Sales and Service are friendly, helpful and knowledgeable. David James in Sales is a pleasure to deal with, he expl

Vicki Davies, Gravells Kia Kidwelly

2026-09-12

We recently bought our lovely new car from Kia Gravells in Kidwelly, and we couldn't be happier with the service we received from Steven. From start to finish, Steven was absolutely fantastic. He was friendly, approachable, knowledgeable, and made t

Magdalena Jones, Gravells Kia Kidwelly

2026-08-11

I travelled from exeter to kidwelly to get my used car from gravells. Staff were lovely and I had excellent service from steve. I wouldn't hesitate to travel there again if and when I want a new car. Thanks again steve.

Linda Webb, Gravells Kia Kidwelly

2026-08-07

Picked up my new Sportage GT Line Hybrid this morning. Dealing with Richard throughout the process was superb and he offered some excellent advice. Really impressed with the car, it’s a lovely drive. Thank you Richard!

Garry Owen, Gravells Kia Kidwelly

2026-07-10

I had my car serviced at Gravells Kidwelly Kia yesterday. During the service, a fault was detected. Unfortunately, the team were unable to carry out the necessary repair on the day, as the work would take approximately three hours, so the car has bee

Sue Powell, Gravells Kia Kidwelly

2026-07-09

Fantastic customer service from Anne on the Service desk. Anne was very helpful and did exactly what she promised to do. A total asset to Kia Kidwelly and with service like that, will keep me coming back.

Marcus Barker-Moore, Gravells Kia Kidwelly

2026-07-09

I had a truly fantastic experience buying my Kia Rio from Gravells Kia Narberth. Josh Odlin was absolutely brilliant. He was incredibly welcoming, professional, and patient with all my questions. He has taken real care to ensure the vehicle will be p

Melisa Keskin, Gravells Kia Narbeth

2026-10-28

Excellent Support, over the last 6 1/2 years.

Trevor Holland, Gravells Kia Narbeth

2026-10-22

Recently visited for first year service on my Kia. Customer service at it's best from the helpful friendly and efficient reception staff. Job was completed in a timely manner, whilst I enjoyed a coffee in comfortable surroundings. This is a far cry

BRYAN GRIFFITHS, Gravells Kia Narbeth

2026-10-22

Great team at Narberth, very happy with the service provided.

P Bergson, Gravells Kia Narbeth

2026-10-20

Excellent service. The staff are so friendly and helpful. We love our new picanto!

joy saunders, Gravells Kia Narbeth

2026-10-20

We bought a new Kia 5 from Gravells Narberth. James was exceptional in his professionalism and care in dealing with us. James was attentive, caring and patient when going through the car with me which I appreciated. Nothing was too much trouble. I di

Janet Arrowsmith, Gravells Kia Narbeth

2026-10-16

my mum got a new car

Ella Wood, Gravells Kia Narbeth

2026-09-30

Friendly customer focused staff with ability to communicate and provide information on car we were interested in and whether it would suit our needs. A very positive experience .

Ray Wise, Gravells Kia Narbeth

2026-09-16

Great service. Special thanks to James for his help during our purchase.

Kirstie Pask, Gravells Kia Narbeth

2026-09-02

Excellent advice on choosing a new Kia Sportage with the suitable spec. Jason the Sales Manager was most helpful throughout the process of arranging a Lease contract for this new vehicle. Excellent service in collection and a thorough explanation of

Keith James, Gravells Kia Narbeth

2026-09-01

Gravells in Narberth are a top class company! Their salesman James is absolutely brilliant and if you need any advice he is there to answer your queries. Nothing is too much trouble. All of the staff that you meet there are friendly and polite, and t

Lisa Winter, Gravells Kia Narbeth

2026-08-24

Excellent service

Dave Sommerville, Gravells Kia Narbeth

2026-08-09

Brilliant team, I originally went to another kia dealer and was not treated very well at all, but the team at Narberth were fantastic, they went above and beyond... thanks Narberth..

paul jackson, Gravells Kia Narbeth

2026-08-03

(Translated by Google) Special service and very professional. I received all advice and support from very polite staff. The extra efforts of Mr Ian Davies were of great help. Many thanks to all the Narberth Kia Team. Excellent and highly professional

Andrew Morgan, Gravells Kia Narbeth

2026-07-25

The service from all the staff is excellent.

Brenda Badham, Gravells Kia Narbeth

2026-07-25

I had my Kia Nero serviced and MOT’d. I was there for several hours and the team were friendly, helpful and worked hard to get the car sorted as quickly as possible. Leighanne from the service desk went above and beyond. Kept me stocked up on coffee

Benjamin Harvey, Gravells Kia Swansea

2026-10-20

Thank you to Leighanne and all the team at Kia Swansea for their fast and fantastic service, for going above and beyond to help us. Our Kia Sorento is running like a dream. See you next year!

Andrew McLoughlin, Gravells Kia Swansea

2026-10-15

Excellent customer service here. Leighanne went above and beyond to find us a courtesy car when our car was unsafe to drive home. I would highly recommend this Kia dealership

Jill Mcloughlin, Gravells Kia Swansea

2026-10-10

Excellent qualified staff excellent new and used cars very nice friendly place very helpful staff I was seen by a very helpful and friendly member of staff called Shaun, full 5* business

Jason Phoenix, Gravells Kia Swansea

2026-10-08

Picked up a Kia niro yesterday fantastic service from salesman Shaun was amazing from meeting him last week every step of the way he was kind, genuine, honest, friendly professional, and just everything you could ask not once did I feel pressured or

Daniel Williams, Gravells Kia Swansea

2026-10-01

Excellent service very informative friendly. So pleased with my car

cheryl Gibbins, Gravells Kia Swansea

2026-09-30

Amazing little car so pleased , surprisingly not so little, after having a soul this EV2 replicates so well.

philip murphy, Gravells Kia Swansea

2026-09-15

Excellent new car from Gravells Kia Swansea! Great service, new car explained & phones linked up for us by Callum who also kept us informed during the wait for the vehicle to be delivered to them. Would highly recommend this car dealer & will happily

julz c, Gravells Kia Swansea

2026-09-15

Excellent service from all at Gravells again, especially Leighanne who was so helpful at the customer service desk.

Ricki Elliott, Gravells Kia Swansea

2026-09-02

1st class service, friendly and efficient. And superb hot chocolate.

Andrew Berry, Gravells Kia Swansea

2026-09-02

Great cars and deals! I have my Kia for 5 years now and still looks and works like new! Big thank You for Manager Scott- very helpfull and honest!

Milena Chmielarz, Gravells Kia Swansea

2026-08-30

Have to give a massive thank you to Muj. I don't pick my car up until Monday, but he has honestly gone above and beyond for us arranging our new vehicle. We have a little boy who comes with us to appointments at Kia and he has included him like a cus

Danielle Kelsey, Gravells Kia Swansea

2026-07-24

Really helpful service team who fitted me in despite turning up on the wrong day!

Mark Llewellyn, Gravells Kia Swansea

2026-07-08

Always had 100% satisfaction from gravells Swansea always made welcome and put at ease and gives you all the help and info you need wouldn’t go anywhere else 😊😊😊😊😊

Karen Phillips, Gravells Kia Swansea

2026-07-06

My current vehicle is the 4th Kia purchased through the dealership. We have always had excellent service from Gravells, and our Sales Advisor, Josh, was very knowledgeable and helpful. I was unable to test drive the vehicle due to a broken shoulder,

Ryland Williams, Gravells Kia Swansea

2026-06-30

I had a few issues initially, but Scott, the Service Manager, resolved everything in a timely and professional manner. It turned out to be a case of miscommunication, and Scott kept me informed throughout and made sure everything was put right. Than

mark boundford, Gravells Kia Swansea

2026-06-26

Went in with longest list of needs Walked away considering 2 cars very excited about both x

Jude Hayes, Gravells Kia Swansea

2026-06-21